The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The superior room I settled into was beautifully decorated and offered excellent amenities that made my stay truly enjoyable.” view full review
Relaxing Spa!
“The spa facilities were amazing, providing a serene atmosphere that allowed me to unwind after a long day.” view full review
Delicious Eats!
“The hotel's dining options were good; I thoroughly enjoyed the variety and quality of the meals served.” view full review
Spotless Bathroom!
“The bathroom was impeccably clean and featured a powerful shower that provided a refreshing start to my mornings.” view full review
General
Free Wi-Fi in public areas
Dining
Bar/ Lounge area
Room features
Dressing area
Bathroom
Free toiletries
Media
Television
Show more
Location
Garden Road,
Ooty,
India,
Tamil Nadu
Map view
Garden Road,
Ooty,
India,
Tamil Nadu
City landmarks
Garden
Government Botanical Garden
2.0
km
Garden
Rose Garden
630 m
Church
St Stephen's Church
680 m
Lake
Ooty Boat House
2.3
km
Coonoor
Second World War Memorial Pillar
790 m
Church
Holy Trinity Church
640 m
Museum
Wax Planet
990 m
Ooty
Raj Bhawan
1.4
km
Church
Kandal Cross Roman Catholic Church
1.4
km
Library
Nilgiri Library
640 m
Coonoor
Hidden Valley
3.1
km
Nilgiris
Western Catchment
1.6
km
Mukurthi Dam
2.1
km
Hosur Dharmapuri District
Venkateshwara Perumal Temple
1.4
km
Bellikal Nilgiris District
Bellikkal Lake
2.1
km
Nilgiris District
Vittoba Temple
1.4
km
Hadfield Road West Lake
Abu Vishwa Temple
1.4
km
The Nilgiri Hills
Mukerti National Park and Lake
2.1
km
Snowdown Road Ooty Commercial Roadd Ooty
Upper Bhavani Lake
1.6
km
Charring Cross
Adam's fountain
1.1
km
Stone House Area
Government Museum
790 m
Stone House Area
Stone House
800 m
Sargan Villa
Bee Museum
2.0
km
Elk Hill
Elk Hill Murugan Temple
1.5
km
Hospital Rd
Balamurugan Temple
930 m
Nh 67 Upper Bazaar
Sri Srinivasa Perumal Temple
1.1
km
Church
Union Church
2.9
km
Nearby
Udhagamandalam
Tribal Research Center
260 m
Market
Tibetan Market
500 m
Church
Sacred Heart Cathedral
510 m
Restaurants
Abhinaya Hotel
1.2
km
Charing Cross
Adayar Ananda Bhavan
990 m
Adayar Ananda Bhavan Walsham Road NH67
Garden Restaurant
200 m
Commercial Rd
Hotel Junior Kuppanna
1.0
km
Commercial Street
Modern Stores
210 m
144 Garden Rd
Junior Kuppana
230 m
Commercial Rd
Momo House Chinese Restaurant
1.5
km
Garden Road Assembly Rooms Building
Kurinji's Vegetarian
970 m
Commercial Road Near Charing Cross
Reviews and Ratings
Feedback from previous guests about their experience.
36%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
7.9
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 9 reviews
5.8
5.8/10 based on 55 reviews
Joseph
United States,
December
2024
5.0/10
My stay at Charring Cross Hotel was quite disappointing. The location is convenient as it's in the city center, but the rooms were very poorly maintained, and the overall cleanliness and comfort were far from adequate. The service was lacking, and I certainly wouldn't recommend this place for families or those looking for a pleasant stay. Some minor positives include the good location and the price, but the negatives overshadowed these.
Rooms
5.0
The rooms were in terrible condition, with dust everywhere and a damp smell. The second room I was given was just as bad, with stained pillows and a broken bathroom faucet.
Service
5.0
The service at the reception was unhelpful and dismissive, which added to the overall negative experience.
Location
8.0
The hotel is centrally located, which is a plus, but the surroundings didn't make up for the poor quality of the stay.
Dining
Facilities
5.0
The facilities were lacking, with no elevator and shabby electrical work. My room latch didn't even work properly.
Daniel
United States,
November
2024
5.0/10
My stay at the hotel was pretty challenging. The power outage from 10 pm to 6 am made it tough to navigate in the dark, and I couldn’t charge my phone. The location was decent, but overall, the facilities and room conditions left a lot to be desired. It's a place that might work for budget travelers, but I would recommend looking elsewhere for a better experience.
Rooms
5.0
The rooms were outdated with cracks in the walls, and some amenities like the flush and taps weren’t working properly. The beds were smaller than expected, and I felt cramped.
Service
5.0
Service was hit-or-miss; while staff responded to queries, the overall experience with food delivery and facilities was quite poor.
Location
7.0
The hotel is located in a busy area near the botanical garden, which is convenient for exploring the city, but it can feel overwhelming with all the crowds.
Dining
5.0
Dining was disappointing with long wait times for food, and the quality wasn’t worth the price. It felt like my order was ignored at times, which was frustrating.
Facilities
5.0
The general facilities were lacking; outdated fixtures and poor maintenance made the stay less enjoyable. The night power cut really impacted the overall comfort.
Theodore
United Kingdom,
November
2024
5.0/10
I expected a lot more from this hotel considering its prime location, but my experience was quite disappointing. While it was affordable and located amidst various shops and eateries, the rooms were in terrible condition. Service and dining were also below par, which really dampened my stay. If you're traveling on a budget and not too picky, it could still work for you, but don't expect comfort or quality.
Rooms
5.0
The rooms were in poor condition, with cracks on walls and old furniture. The new room we got also had stained pillows and a smelly bathroom.
Service
5.0
The service was unfortunately lacking; I had to confront the staff multiple times for basic issues.
Location
9.0
The location is prime, right in the city center, making it easy to walk around to shops and eateries.
Dining
5.0
Dining was a letdown, with expensive dishes and poor quality. We faced long waiting times for our orders.
Facilities
5.0
Facilities urgently need renovation and maintenance; there’s no lift which is a challenge especially for the elderly.
Owen
United Kingdom,
November
2024
5.0/10
During my stay, I was disappointed with the overall experience at this hotel. The location is quite decent, being central and close to various attractions, but the rooms left much to be desired with their poor maintenance. The service was lacking, and the dining options were frustratingly slow and not worth the price. If you're considering this place, you might want to look for alternatives.
Rooms
5.0
The rooms were old and poorly maintained, with cracks in the walls and some basic amenities not functioning properly.
Service
5.0
Service was below average, with slow responses and inadequate attention, particularly in dining.
Location
8.0
It's located in the city center, making it convenient for exploring local attractions.
Dining
5.0
Dining was one of the worst aspects, with long wait times and poor service from the attached restaurant.
Facilities
5.0
Facilities were minimal, and the lack of basic amenities made the stay uncomfortable.
Jason
United States,
November
2024
5.0/10
I had a disappointing stay at this hotel. While it's budget-friendly and located in a busy area with plenty around, the rooms were poorly maintained and the service was dreadful. I wouldn't recommend it for families or anyone expecting a comfortable experience.
Rooms
5.0
The rooms were old and poorly maintained, with issues like cracks in the walls and broken amenities. It didn't feel clean or comfortable at all.
Service
5.0
Service was the worst I've experienced; they were unresponsive and seemed disinterested in helping us.
Location
7.0
While the location was in a lively area and close to attractions, it didn't make up for the experience we had at the hotel.
Dining
5.0
The dining experience was frustrating, with poor service and long waits for our food.
Facilities
5.0
Facilities were inadequate, with no lift and lack of basic amenities like a health faucet in the bathroom.
Jimmy
United Kingdom,
September
2024
5.0/10
The hotel is located in a bustling area with easy access to local shops and attractions, but it falls short in terms of room quality and service. While the rooms are quite outdated and in need of serious renovations, the area is lively and has everything you might need nearby. We faced significant issues with both room cleanliness and the dining service, making our stay less enjoyable than anticipated.
Rooms
5.0
The rooms were in a very poor condition, with dampness, stains, and a general lack of cleanliness. I would rate the rooms a disappointing 2/10.
Service
5.0
Service was lacking overall. The staff seemed overwhelmed and unhelpful at times, especially regarding room repairs and dining service. I would rate the service a 4/10.
Location
8.0
The hotel is in a prime location, very accessible to the botanical garden and shops. I would rate the location a solid 8/10.
Dining
5.0
Dining was quite frustrating; the food was expensive, and the service was slow and unresponsive. I would give the dining experience a 3/10.
Facilities
5.0
The facilities were basic at best, and the lack of a lift makes it difficult for older guests. Given these factors, I would rate the facilities a 4/10.
Stanley
United Kingdom,
September
2024
5.0/10
I stayed at this hotel hoping for a comfortable experience, but it turned out quite disappointing. While the budget is decent and the location is very accessible, the rooms were far from clean or well-maintained. Service was lackluster, especially when it came to dining. I wouldn’t recommend it for family stays, but it might suit young travelers on a tight budget.
Rooms
5.0
The rooms were old, with cracks in the walls and some issues like broken doorknobs and leaks.
Service
5.0
Service was not great; it took a long time to get our dinner, and they seemed disorganized.
Location
8.0
The hotel is located in a central area, making it easy to access nearby attractions.
Dining
5.0
Dining was a hassle; the food quality was poor and overpriced with terrible service.
Facilities
5.0
Facilities were lacking, with no lift and rooms that felt unsafe due to creaky doors and faulty locks.
Jason
United States,
August
2024
5.0/10
This hotel might work for budget travelers, especially those enjoying a bustling atmosphere. Although it’s pocket-friendly and conveniently located near shops and restaurants, the rooms leave much to be desired in terms of cleanliness and maintenance. The service is unfortunately lacking, and the dining experience was disappointing with poor food quality and long wait times.
Rooms
5.0
The rooms were old and poorly maintained, with issues like cracks, water leaks, and unpleasant smells. The cleanliness was very questionable.
Service
5.0
Service was really a letdown; the staff seemed overwhelmed or inattentive, particularly when it came to the dining experience.
Location
8.0
The hotel is in a prime spot, close to the botanical garden and other attractions, making it easy to get around.
Dining
5.0
Dining was a major disappointment with long wait times for food that was overpriced and of poor quality.
Facilities
5.0
Facilities were lacking; there were no real amenities to speak of, and the overall condition of the hotel felt run-down.
Daniel
United States,
August
2024
5.0/10
I had mixed feelings about my stay. The budget-friendly price is a plus, and the location is bustling with shops and food options. However, the room conditions were quite disappointing, and the service was far from satisfactory. If you’re looking for a comfortable stay with better amenities, this may not be the right choice.
Rooms
5.0
The rooms were in poor condition, with issues like dampness and cleanliness. The bedding was stained, and there were serious maintenance problems.
Service
5.0
The service was disappointing and unreliable, especially when it came to meal orders and room requests.
Location
8.0
The hotel is conveniently located in the city center, making it easy to explore local shops and restaurants.
Dining
5.0
Dining was frustrating; the food took forever to arrive, and the quality did not match the high prices.
Facilities
5.0
Facilities were lacking, particularly with the power cuts that left us without electricity for half the night.
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